Safer Travel ASB Team

The Safer Travel Partnership dealing with Anti-Social Behaviour
What is Anti-Social Behaviour?

There is no single definition of anti-social behaviour (ASB), however the Crime and Disorder Act (1998) defines ASB as any "...behaviour which causes, or is likely to cause harassment, alarm or distress to one or more persons ..." This can include; vandalism, smoking, drunken behaviour, throwing stones/objects and threats/abuse and intimidation towards passengers or staff.

Who are we?

In August 2013, the Safer Travel Partnership set up a dedicated Anti–Social Behaviour (ASB) team made up of staff from West Midlands Police, British Transport Police and TfWM. This team has been set up to add to and compliment the successful Safer Travel Police Team who work across the region to reduce crime and make passengers feel safer. The team provides a problem orientated approach to tackling ASB and nuisance incidents on public transport, using a range of police and civil interventions and by linking in with partner agencies.

Examples of the types of action taken are;

         Warning letters
         Home visits
         Preventative educational work in schools
         Engagement with schools to deal with behaviour 
         Sharing information with Local Authorities and Registered Social Landlords
         Acceptable Behaviour Contracts (ABC’s)
         Restorative Justice
         Banning Orders from stations or bus services in conjunction with transport 
         Injunction Orders and Criminal Behaviour Orders (CBO’s)
What information do we require from you?
See Something Say Something  

See Something Say Something is a non emergency anonymous reporting service for nuisance and anti-social behaviour across the West Midlands public transport network. If you see any nuisance or anti- social behaviour during your bus, rail or Metro journey you can report it to us by texting “Bus”,  followed by a space to 83010 with your message, alternatively you can report by telephone (standard network rates apply) or by downloading the app or via our online reporting form: the body of your report please give as much information about the nature of the incident as you can.

If you witness or are the victim of a crime you should contact the police. In an emergency please dial 999.

What do we do with the information you provide?

We might contact you for further information about your report.The information you provide assists the Partnership in deploying resources effectively to make public transport even safer. This includes directing Police operations, patrols and overall reassurance on the network.In addition your report is fed into our ASB case management system "ReACT" along with other reports e.g those from bus and rail operators. This could lead to the ASB team further investigating the problem by obtaining CCTV and taking statements to try and identify the individuals concerned and take action outlined above.

The nature of public transport, the high number of passengers travelling and journeys taken in the West Midlands each year will often mean you will be unaware of who your fellow passengers are. Through your reports and assistance when given we will do our best to identify those disrupting your journey.

You can keep up to date with the Safer Travel ASB team by following us on Twitter: @ST_Police.