Help Points on Public Transport
Published: Wednesday 28 January 2026
Feeling unsafe, or need help, whilst using one of our stations?
Did you know that there are help points where you can come straight through to our CCTV control just by pressing one button?
Our operators can monitor you on one of our over 2500 camera across the region whilst they get you help from staff or the police.
The attached YouTube link is 1 of a series of 3 films representing real-life incidents of escalating, unwanted behaviour towards female passengers, highlighting the importance of recognising, reporting and upstanding against such behaviour and shows a help point being used to arrange support
The Safer Travel Policing Partnership is committed to ensuring that our public transport network remains a safe and welcoming environment for everyone.
If you were present in any of these scenarios…
Ask yourself…
What could I do?
